Standardizing and automating outpatient communication

MedAux delivers bite-size instructions, surveys, and reminders through automated text-message to help your patients prepare and recover from their surgery.

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About MedAux

MedAux interacts with patients through automated text-message, navigates them at various stages of care, while providing real-time clinical data.

Proven to reduce late-cancellations and no-shows while improving postoperative recovery.

MedAux Value Proposition

  • Optimizing patients care pre-operation
  • Enhancing post-operative recovery
  • Monitoring at-risk patients post-discharge
  • Increasing patient satisfaction
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Automated text messages

No app to download, no account verification, no logins.

Undisrupted Workflow

Zero change in clinical workflow. Business as usual, but better.

Data-Driven

Using AI to determine best engagement method for each patient.

Family support

Patients can add family members or caregivers for additional assistance.

Multilingual

Patients receive programs in their preferred language.

Optional EHR/EMR integration

We can launch with or without EMR integration in 2-3 weeks.

Testimonials

Customers Feedback

Finally, a solution that is helpful, easy to use, and can be deployed without integrating to our EMR. We adopted MedAux in 3 weeks without the burden of everlasting IT integration.

I love that there is no app to download. All instructions and follow-up surveys were sent directly as text messages. Very easy to use and helpful.

It felt like that my surgical team are with me and taking care of me during my surgery journey.

I knew what to expect and what to do before and after surgery. I even knew where to park my car, basically I did not have any stress for my surgery.

I believe that such a platform is so timely in an era of health care costs rising and further quality measures based on outcomes being so important.

One can only imagine the extent of how a tool like this can make such a difference in the care of any surgical patient.

Partners

Partnering with top healthcare systems around the nation

MedAux is helping hospitals to recover lost revenue and improve workflow efficiency.

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HIPAA Compliant

Rigorous 3rd party security and compliance validation

Rapid Customization

Customizable algorithms to match your current protocols

Easy for your IT team

EMR integration is completely optional and we can launch with or without IT involvement.

FAQ

Frequently Asked Questions

How many of my patients can you actually reach?

We intentionally went low-tech and chose text message as our solution. There is no app to download, no logins, no account verification. As a result, we have been able to reach 96% of our patients.

How do you collect data outside our EMR?

If you want to use MedAux as a standalone solution, all data is provided in real-time through a secure file and you get notification when a patient needs assistance.

What do you need from our end to start using MedAux?

We provide you a template of our current follow-up program, you put comments on how you want to modify it based on your protocols. We design the algorithms for you.

Can you customize the platform based on my protocols?

MedAux platform is fully customizable, you can upload your own videos, surveys and reminders. You can design longitudinal follow up programs with customizable time intervals to match your current protocols. We work closely with you in designing, customizing, and deploying the MedAux follow up program.

Can you deploy MedAux without interrupting my workflow?

MedAux is fully automated with no change in your current workflow or any burden on the clinical staff.

Can you cover languages other than English?

Yes. We can cover multiple languages.